This Sudo Skill is designed to help you more tightly manage your at-risk accounts. There are certain steps you want your team to take, and you want to make sure you're accurately tracking all those steps. Sudo will prompt your customer success team very frequently for these accounts to ensure that the information is always up-to-date. That way you can make sure that everything possible is being done to keep these hard-won customers.
These prompts are triggered both on a regular cadence (e.g., weekly), as well as when sudo detects that the information is stale (i.e., it has not been updated in a certain period of time, a task is overdue, etc.). Editing this information could not be easier:
Companies who implement this Sudo Skill typically see:
This Sudo Skill can be completely customized for your attrition management process, including but not limited to:
